Privacy Policy
Your privacy is important to us. This policy explains how we collect, use and protect your information.
Last Updated: 29 June 2026
1. About This Policy
Marvel Driving and Transport Pty Ltd (ABN: 65 661 258 591) ("we", "us", "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, disclose and protect personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
2. Information We Collect
We may collect the following personal information:
- Full name, email address, phone number and suburb
- NDIS participant number (for NDIS-funded services)
- Booking details including dates, times and service preferences
- Payment information (processed securely via Stripe — we do not store card details)
- Website usage data including cookies and analytics
- Communication records (emails, enquiries, feedback)
3. How We Use Your Information
We use your personal information to:
- Process and manage bookings for driving lessons and NDIS services
- Communicate with you about your bookings, services and enquiries
- Process payments and issue invoices
- Comply with NDIS reporting and regulatory requirements
- Send newsletters and promotional updates (with your consent)
- Improve our services and website experience
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Payment processors (Stripe) for secure transaction processing
- NDIS and plan managers as required for NDIS-funded services
- Government or regulatory bodies when required by law
- Our instructors to facilitate your booked services
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Our website uses SSL encryption, and payment data is handled by PCI-compliant payment processors.
6. Cookies & Analytics
Our website may use cookies and analytics tools to improve user experience and track website performance. You can disable cookies through your browser settings, though some features may be affected.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
8. Contact Us
If you have any questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us: